This article examines the relationships of Intranet content, Intranet format, Intranet accuracy, Intranet timeliness and Intranet usage on terminal operator managers� performance. The structural equation modelling (SEM) results indicate that all Intranet satisfaction antecedents are predictors of Intranet usage. Similarly, Intranet usage influence terminal operator managers� performance. This study is perhaps the first that investigate the impact of Intranet satisfaction antecedents and Intranet usage Malaysia maritime industry. The results provide insights on how the Malaysia maritime industry could improve upon their Intranet adoption as well as other Information Systems (IS).Keywords: Intranet content, Intranet format, Intranet accuracy, Intranet timeliness, terminal operator managers� performance, maritime industry in Malaysia Paper types: Research Paper

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