The study evaluates the level of employee engagement in a banking environment in Ghana. This study investigates the level of engagement of employees, correlates between the sub-dimensions of employee engagement (vigor, absorption, dedication) as well as biographical influences (age, gender, tenure and marital status). The engagement of employees plays an essential part in the banking industry as its performance is dependent on its employees who are instrumental in contributing to the decision-making of the company and in delivering services to clients. The study employed a mixed method design. The study consists of a sample of 123 workers, who were selected using a simple random sampling technique from three branches of a reputable banking industry situated in Kumasi, a suburb of Ghana. Additionally, judgement sampling was the most appropriate technique for the selection of the 10 managers who were interviewed. Hence, data was collected using questionnaires and interviews. The psychometric properties of the questionnaire were assessed. The study analyzed the qualitative data using content and thematic analyses and quantitative data was evaluated using both descriptive statistics and inferential statistics. This study recorded moderate levels of engagement in employees. This study establishes a significant relationships amid the sub-dimensions of employee engagement. Significant differences, based on the biographical profiles of employees were noted. In relation to the outcomes of this study, recommendations are made to help enhance the levels of engagement in employees

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