Ponte Academic Journal Nov 2017, Volume 73, Issue 11 |
EMPIRICAL EXAMINATION OF EXTENDING THE TECHNOLOGY ACCEPTANCE MODEL TO CONSUMER E-COMMERCE Author(s): Desmond W. Govender ,Sujit K. Basak J. Ponte - Nov 2017 - Volume 73 - Issue 11 doi: 10.21506/j.ponte.2017.11.26 Abstract: In this digital age technologies that are used by online consumers plays a significant role in their lives and integration into society. However, the use of these technologies does not come without challenges, and online consumers face many while engaged in online transactions. This paper presents an empirical examination of the technology acceptance model (TAM) in relation to consumer e-commerce. The findings of this study were arrived at by designing a structural equation model (SEM) on the privacy, security and trust (PST) of TAM related to consumer e-commerce. The sample for this study included academic university staff members, and the data were analysed using WarpPLS (5.0) software. Results revealed that PST has a significant impact on the perceived usefulness (PU) and perceived ease of use (PEOU) of online consumers, with a slightly higher significant influence on the PEOU of online consumers. PU also has a significant influence on the behavioral intention to use (BIU), but no significant influence on actual use (AU). Similarly, PEOU does not have a significant influence on BIU, whereas BIU has a significant influence on online consumers� AU of the technology.
|
Download full text: Check if you have access through your login credentials or your institution |
|
Guide for Authors
This guideline has been prepared for the authors to new submissions and after their manuscripts have been accepted |
Authors Login
We welcome refrees who would be willing to act as reviewers |
Paper Tracking
You can track your submitted article from this tab |
Editorial Board
The international editorial board is headed by Dr. Maria E. Boschi |
General Policies
Papers that are published or held by the Journal may not be published elsewhere |
Peer Review Process
Papers will be sent to three peer reviewers for evaluation |